Welcome to Chokhiyatra.com. We value your trust and are committed to protecting the privacy and security of our partners, customers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our B2B travel portal.

By using Chokhiyatra.com, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Business Information

• Company Name
• Business Registration Details
• GST Number (if applicable)
• PAN Details (if applicable)
• Office Address

Contact Information

• Name of Authorized Person
• Email Address
• Mobile Number
• Telephone Number

Account Information

• Username
• Password (stored securely in encrypted form)
• Login History

Transaction Information

• Booking Details
• Payment Information
• Wallet Transactions
• Invoices
• Refund Details

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Cookies
• Website Usage Data

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2. How We Use Your Information

The information collected may be used for:

• Creating and managing your B2B account
• Processing travel bookings
• Managing payments and wallet transactions
• Providing customer support
• Sending booking confirmations and updates
• Improving website performance
• Preventing fraud and unauthorized activities
• Complying with legal and regulatory requirements
• Sending important service announcements

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3. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Airline Suppliers
• Hotel Suppliers
• Bus Operators
• Visa Processing Partners
• Payment Gateway Providers
• Technology Service Providers
• Government Authorities (where legally required)

All third-party service providers are expected to protect your information appropriately.

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4. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including:

• Secure SSL Encryption
• Secure Payment Processing
• Firewall Protection
• Access Control Systems
• Regular Security Monitoring
• Data Backup Procedures

While we strive to protect your information, no online system can guarantee absolute security.

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5. Cookies

Our website may use cookies to:

• Improve website performance
• Remember login sessions
• Analyze website traffic
• Personalize user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

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6. Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

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7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Update incorrect information
• Request correction of inaccurate data
• Request deletion where legally permissible
• Withdraw consent where applicable

Requests may be subject to legal or contractual obligations.

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8. Third-Party Links

Our website may contain links to third-party websites. Chokhiyatra.com is not responsible for the privacy practices, content, or security of those external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

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9. Children's Privacy

Our services are intended exclusively for businesses and travel professionals. Chokhiyatra.com does not knowingly collect personal information from individuals under the age of 18.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised effective date.

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