Payment Security

At Chokhiyatra.com, we understand that the security of your financial transactions is of utmost importance. We are committed to providing a safe, reliable, and secure payment environment for all our B2B partners.

Secure Payment Processing

All online transactions made through Chokhiyatra.com are processed using trusted and secure payment gateways that comply with industry-standard security protocols. Sensitive payment information is encrypted during transmission to help protect it from unauthorized access.

SSL Encryption

Our website is protected by Secure Socket Layer (SSL) encryption, ensuring that all data exchanged between your browser and our servers remains confidential and secure.

Data Protection

We do not store your complete debit card, credit card, or net banking credentials on our servers. Payment information is securely handled by authorized payment gateway providers in accordance with applicable security standards.

Secure Wallet Transactions

For partners using the Chokhiyatra.com wallet system:

Wallet balances are protected through secure authentication.
Every transaction is recorded for transparency and audit purposes.
Access to wallet functions is restricted to authorized account users.

Fraud Prevention

To protect our partners from unauthorized transactions, we employ various security measures, including:

Account authentication
Secure login procedures
Transaction monitoring
Fraud detection mechanisms
Suspicious activity verification
Access control and security monitoring

If any unusual activity is detected, we reserve the right to temporarily suspend transactions or request additional verification.

User Responsibilities

To help maintain account security, users are advised to:

Keep login credentials confidential.
Use strong and unique passwords.
Do not share OTPs or verification codes with anyone.
Log out after using shared or public computers.
Notify us immediately if unauthorized account activity is suspected.

Payment Confirmation

Once a payment is successfully completed, users will receive confirmation through the portal and/or the registered email address. In case of payment failures, delayed confirmations, or duplicate transactions, our support team will assist in resolving the issue promptly.

Third-Party Payment Providers

Payments processed through third-party payment gateways are subject to the terms, conditions, and security practices of the respective payment service providers. Chokhiyatra.com is not responsible for technical issues arising from third-party payment systems.

Refund Security

Approved refunds will be processed through the original payment method or the partner wallet, subject to the applicable supplier and payment gateway policies. Refund timelines may vary depending on banks, payment gateways, and service providers.

Contact Us

If you have any questions or concerns regarding payment security, please contact us:

Chokhiyatra.com

Email: support@chokhiyatra.com
Website: www.chokhiyatra.com

At Chokhiyatra.com, protecting your payments and business information is our priority. We continuously enhance our security practices to provide a safe and trusted booking experience for all our travel partners.